Questions
Can't find your answer? Ask us.
Is VitalCPD part of Ahpra or my Board?
No. VitalCPD is an independent record-keeping tool, built by a registered paramedic. It isn't affiliated with Ahpra or the National Boards, and it can't promise your CPD meets your Board's standard. Always check your Board's current standard.
Which professions does it support?
Paramedicine, nursing, midwifery, physiotherapy, occupational therapy, podiatry, chiropractic, osteopathy, optometry, medical radiation practice, Chinese medicine, and Aboriginal and Torres Strait Islander health practice. Not yet supported: medicine (doctors use an accredited CPD home), psychology, pharmacy and dental, whose CPD rules work differently.
Where do the hours and cycle dates come from?
From each Board's published CPD registration standard. Every profession page links to the Board's own page and says when we last checked it. Each set of rules is stored with the date it took effect, so when a Board changes its standard, past cycles keep the rules that applied then.
Will the AI make things up?
The AI is instructed to take facts only from you: dates, hours, course and provider names, and what happened. It may suggest how what you learnt applies to your practice; those answers are marked “AI suggested”. If you give it only a topic, it asks what you learnt instead of guessing. You check and approve every entry before it's saved, and the record is yours.
Can I write about patients?
Write about what you learnt, not who it was. Don't enter names or details that could identify a patient or a colleague. VitalCPD warns you if something you type looks like an identifier, such as a title and surname, a date of birth or a record number. It's a safety net, not a guarantee.
What happens when the free trial ends?
Every new account gets 14 days of Pro, with no card needed. When it ends you move to the Free plan unless you choose Pro. Nothing is deleted.
What if I stop paying for Pro?
You move to Free at the end of the period you've paid for. You can still read and download everything, including evidence you uploaded. Free just doesn't add new evidence, audit packs or extra registrations.
How do I cancel?
In Settings → Plan and billing, any time. You keep Pro until the end of the period you've paid for, and you won't be charged again.
How much AI help do I get?
Free includes 3 AI uses a month. Pro includes 20 a day, up to 200 a month. Logging one activity with the guided log counts as one use, however many follow-up questions it takes.
I'm a nurse and a midwife. Do I need two accounts?
No. Pro tracks several registrations in one account, and an activity relevant to both can count toward both, as the Nursing and Midwifery Board allows.
Does it work on my phone?
Yes. It works in any up-to-date browser on a phone, tablet or computer, so there's nothing to install. Voice dictation uses your browser's own speech service.
Who can see my reflections?
You. The back office we use to run VitalCPD doesn't show reflections or evidence files. Our privacy policy explains what we hold, who helps us run the service, and how to download or delete everything.
Start this cycle organised
Set up in about two minutes. 14-day Pro trial, no card needed.